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America's Pet Waste Specialist Service Agreement
Get Clean,
Go Green!
Your Neighborhood
“Pooper Scooper”
Billing
Information
We
accept all types of payment except for cash.
Services are pre-paid one month in advance.
No contracts are required, you may cancel
anytime.
If you prepay for 6 Months of service you receive
a 5% discount.
If you prepay 12 months of service you receive a
12% discount.
Credit card customers are charged on the same day
each month. This date is the same date as the day you sign up for service.
If you cancel service in the middle of the month then we will complete the month
of service.
We are not able to issue refunds in the month of
active service.
If you require a paid receipt each month please
contact your local America's Pet Waste Specialist.
Service Information
Our employees do not work on Christmas Day, New Years Day, Thanksgiving, or
Independence Day.
If your service falls on one of these days then
we will service your yard either the day before the holiday or the day after.
We do work in light rain and cold weather. In the
event that the weather is too extreme and we have to skip your yard service we
will either contact you by email or telephone. The technician will make up the
service within 48 hours.
If we cannot access your yard we will contact you
by phone or email. If we arrive to your yard and cannot access the area to be
serviced we do count that as a service visit.
You agree to pay the applicable fees that were
quoted to you at your time of sign up. These rates are also posted on our
website.
We cannot be held responsible for damaging old
gates or fences when opening them.
If your yard is not serviced due to circumstances
beyond our control, i.e. illness, vehicle problems or extreme weather then your
next months invoice will be pro-rated accordingly.
Our service hours are from dawn to dusk.
In the case of a dog bite of an employee, the
owner of the animal and/or the property owner shall be held completely liable
for any and all damages not covered by our general liability insurance policy
and the homeowner’s insurance.
You will immediately notify APWS if there is a change in the number of your
pets. Service refunds cannot be made if the client forgets to inform APWS of a
decrease in their number of pets.
APWS does not guarantee specific times of cleaning nor do we provide a window of
time cleaning will occur other than the daylight hours on the scheduled day of
service.
DISPUTE RESOLUTION: Client and APWS agree that if any dispute, controversy or
claim arises out of or relating to the subject matter of this Agreement, the
parties shall make every reasonable effort to first attempt to reach a
satisfactory resolution directly between them. If the parties are unable to
resolve the dispute, controversy or claim between them, the parties will use
mediation to attempt to resolve the dispute, controversy or claim. If the
parties are still unable to reach a satisfactory resolution, the parties shall
use binding arbitration of the American Arbitration Association (AAA)] rather
than litigation to resolve the dispute, controversy or claim.
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